The shade I received was no.3 Darkest Brown. The hair colour comes boxed in a prestigious looking case, containing the colour, developer, gloves, barrier oil, colour remove wipes and colour protection shampoo and conditioner and information/ instructions card. The pack also comes with a mixing bowl, application tint brush, 4 large section clips, a benchtop matt, and a cape, all packaged in a nifty little drawstring case, so everything you need to get colouring with your hair. Since the hair colour is ammonia and PPD free, I was pleasantly surprised that when mixing the colour and developer together, the resulting product did not have any nasty pungent chemical smell that would sting your eyes when trying to apply the colour, like a lot of other at home hair colours, making it hard to see what you are colouring and overpowering your nasal cavities. Instead, The Shade mixture was quite pleasant. I put on my colouring cape (feeling a bit like a superhero for wearing a cape), sectioned my hair with the enclosed clips to get more conveniently to the regrowth, applied the enclosed barrier oil to protect my hair line, around my forehead, face, ears and neck from being stained and proceeded to apply the mixture. The mixture was pleasantly a nice thick gel like consistency that was easy to apply and stayed where I applied it and did not drip anywhere making it fun to apply and not have to worry about it dripping all over the floor, walls and my clothing. I have stubborn greys and so only covered the grey regrowth and applied the colouring mixture to this regrowth for 10 minutes on the roots of my stubborn greys and then applied the rest to the full length of my hair for 25 minutes. I rinsed it out until the water ran clear, applied the Colour Protection Shampoo, followed by the Colour Protection Conditioner (for 2 minutes into wet hair) and thoroughly washed them out. I noticed some colour stains on my face, very close to my hairline, so I used the Colour Remover Wipe, which successfully got rid of the stains. The Shade, successfully covered all my stubborn grey hairs and has left my hair looking shiny and healthy and feeling soft and wonderful to touch. I really enjoyed this trial and would buy this hair colour again and have already been raving to friends and family about it.