I got a color consult and provided pics to the stylists , as I was concerned of any warm orange disasters, I was assured my hair would not go orange. It did!, then I received more dye to cover it and it was worse! , I had to fork out 185 dollars at a salon to try to cover this up and ended out with a dark color I hate.now I have to spend the same amount to try to get my original color back. It turned orange because of the developer no fault of my own according to my hairdressers. Very unhappy . Didn't get a refund or any compensation. My hair is my beauty and your company took that away from me.