A fantastic product with the starter kit perfect, although the gloves were a bit large. The smell was good, no stinging scalp. Shampoo & conditioner are brilliant, would love to buy in a bottle if you ever decide to do this. Great cover of my grey hairs, think I have found a much cheaper alternative to a salon! I have already recommended to friends as good pricing, quick delivery, good instructions - loved the personally named instruction card too, a nice touch. Great website in selecting colour using the colour your stylist uses or help with the look book or a colour expert. Thank you!