Turned up at station to collect tickets purchased in advance but I forgot I had changed my debit card so automated service would not allow me to pick up tickets . Called trainline but no help on the phone as it was a sunday and office was closed ! Come Monday morning I called up at 08.03 to find I was 83 in the queue !! 48.59 mins later the call was answered . Just shocking !
3 years ago
Trainline has a
1.2
average rating
from
565
reviews
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