Bought an open return for tomorrow but unable to change it, unable to refund it through the app even though I'm eligible. App just says there has been am error, use the website. I use the website, still an error, so contact customer services. Phone lines closed, live chat closed and a 4 day response time over email.... £40 down the drain and I haven't travelled and still have 20+ hours till I'm due to. Theives.
3 years ago
Trainline has a
1.2
average rating
from
565
reviews
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