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Traveller
Purchased a return ticket for a family trip. Trainline sent me a single ticket. Had to pay for a return journey. Contacted TL via phone on the day the tickets arrived. Absolutely no response at all. Also contacted Tl via email. No outcome here either. what painful in all this was that I paid extra for an open return. Poor service.
3 years ago
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Trainline has a 1.2 average rating from 565 reviews

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