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Aliya
Absolutely awful. Booked a ticket, couldn’t collect - lots of stress, had to buy another one. Contacted Trainline for refund, and they respond - yes, sure and then refund £10 less. After weeks of delays and replies that make no sense they say it’s an admin fee! Avoid them.
3 years ago
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Trainline has a 1.2 average rating from 565 reviews

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Alice, Customer Support

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