Well thank you very much Trainline for spoiling my only day off, my brother booked tickets to Leeds to go on 16th November he booked these at 05.32 on Friday 12th November before going to work he paid £7.50 for next day delivery it is now 18.10 on 15th November and no tickets have arrived. He’s phoned them wanting a refund but they say we have to send tickets back to Edinburgh so he told them again we hadn’t got the tickets to send them back then he added that it would be £10 admin fee for cancelling early. Been on phone for 30 minutes but your just repeating yourself all the time there not listening at all waste of a phone call so don’t think he’s gonna get his money back so he’s gonna take it as a lesson learnt. We will never use you again. SO I’LL SAY THANKYOU AGAIN FOR SPOILING MY ONE DAY OFF HOPE YOUR PLEASED WITH YOURSELF. Message to everyone avoid TRAINLINE or if you don’t expect disappointment AVOID AVOID AVOID