Unethical business practices. There are better companies to support. An unauthorized purchase was made using our card and we contacted them the same day regarding it but they refused to give us a refund. Our bank was able to help us out, but now Trainline is petitioning our bank to collect the money on tickets that were not used FROM AN UNAUTHORIZED TRANSACTION. What the heck! Trainline clearly needs more regulation. We will no longer be supporting them.
2 years ago
Trainline has a
1.2
average rating
from
568
reviews
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