I would give this a 0star review but it doesn't allow that... Its the worst app, it has the worst costumer service's. The app is full of false information, it states that you can print tickets off at any UK train station (lies). I received an email the day of my journey stating that the start station of my journey didn't have a working ticket machine and I could print my tickets off at any other UK train station. I then went to my second station and was given a fixed penalty notice because I was on a train without a ticket. This is understandable but the train line app didn't state I needed my ticket before the journey started. I was unable to then print my tickets so I had to purchase new tickets, pay a penalty notice and the original tickets were not refunded, all in all it cost me £60 for a £20 journey and the train line app are not interested in fixing this. It's an absolute joke and I will never use this app again....