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Shepherd
Booked incorrectly. Collected tickets at station kiosk. Inadmissible to platform and no way to correct booking locally once issued. Telephone assistance is overseas and deliberately makes mistakes in recording details, then hangs up. Tickets can be booked by Internet but refund process is a scam designed to deny refund.
2 years ago
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Trainline has a 1.2 average rating from 568 reviews

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