Bought and paid for a railcard which is now stored on Trainline app. Even though the proof is there, the app claims there is no booking for the transaction Id number which appears in the confirmation email and in the proof on the app. It has also proved impossible to share the proof to another phone. Totally exhausting and time wasting! Impossible to contact the company because the system does not accept the transaction id number.
2 years ago
Trainline has a
1.2
average rating
from
568
reviews
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