I feel like I'm being stolen from by trainline. It's going into two month since I changed a booking date with the assurance that I'd be refunded within 3 to 5 working days. Ammended a booking date and paid a fresh amount, and was told I would be refunded for the previous booking of over £40. Customer representative named Ritchie kept on saying they would revert back once they get a notification from relevant team, upon countless emails and providing all evidence relevant to this transaction. Very awful experience and loss of my hard-earned money. I need my money back!!!