Terrible customer service Would give zero stars if I could!! Bought 4 return tickets at start of June for 150th golf Open at St Andrew from Dundee. Thereafter advised to cancel tickets due to rail strike. Did so and forwarded tickets recorded delivery which they received soon after. Waited for a while and contacted them on 21st July to ask for update why no money had been returned into my account. Told a backlog but would receive payment back into my account(minus booking fee!) within 3 working days. Waited AGAIN for a while after still no refund! Contacted them once more on 5th August to be told that still a delay although I am now a HIGH PRIORITY case I'm not holding my breathe! I'm a patient person but c'mon Trainline I look forward to your reply