Terrible customer service, expects 16 year olds to pay adult fare without a railcard and then makes it the most difficult task on earth to obtain one. I purchased a railcard and it just wont connect to app, the website help section is terrible and just states what should be happening and not how to fix the problem, when I try and email the support team it tells my my purchase ID is wrong. Terrible company, terrible service, NEVER USE IT PLEASE
2 years ago
Trainline has a
1.2
average rating
from
568
reviews
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