TRAINLINE DOESNT REFUND PROPERLY,DONT BOOK WITH THEM, THEY CHARGE 80 % OF YOUR TICKET, THAT IS INSANE I booked a train from Toulouse to Bordeaux for 2 ways and same day, unfortunately, I couldn't go because once I book I could see => Mouvement social du 6 au 8 décembre 2022. I asked for a refund online in less than 8 hours, and they charge me 30 euros from 44 euros my total amount and they refund me only 14 euros. Thank you but from now you lost a regular Client, Well done you're earning in your loose Montant total : 44,00 € Refund charge for Trainlaine: 30 euros The refund total for the customer: is 14 euros That are a SHAME. Date of experience: 08/ 12, 2022