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R.I.
Disgraceful service! Will NEVER use again and will tell everyone I possibly can. Profiteering and greed come to mind. I hope a Trainline employee reads this and feels some shame. Tried to refund £12 ticket, told £9 ‘admin’ fee, then refused refund anyway. Laughable. From a pensioner ripped off
1 year ago
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Trainline has a 1.2 average rating from 568 reviews

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Alice, Customer Support

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