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Joanne Carr
And terrible. It charged me twice for the same person for the same trains. I spotted it had re selected me instead of another passenger once and changed it back then somehow it changed back to me again and added an extra ticket! The customer service keeps insisting there is no room for error in their system, which is impossible and clearly not true and ask for screenshots. Why would I take a screen shot of a booking? I didn’t think I’d be asking for a refund. No I know to never use train line again to book tickets.
10 months ago
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Trainline has a 1.2 average rating from 568 reviews

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