Booked an anytime open return ticket from Nottingham to Lincoln and everything was fine for the journey to lincoln, I had no problems with the ticket or Trainline but when I got to the train station the next day to return to Nottingham, my ticket got declined and I was told that my ticket was a day return and so it had expired. I checked my emails and even the app and they both said that it was a day return even though I know i booked an open return. I called the Trainline company and asked for a refund and they were unhelpful and told me that I should have checked my email properly when I received it even though they admitted it may have been a glitch in the app, I told them that I didn’t think that I would have to look for mistakes on their part because I know what I booked and they just said that they couldn’t give me a refund. By that time I had missed my train, I was panicking and had to call someone to come get me from the train station because the next train wasn’t for another 2 hours. So overall, I wouldn’t recommend Trainline to ANYONE because they are completely useless and expect you to check for not only your possible mistakes but theirs too.