I was supposed to fly to England for the London Book Fair for work, but the fair was canceled yesterday due to the Corona Virus. I am no longer traveling to Europe. I inquired about a refund and was told that they will not give me my money back, they will only let me reschedule. But I do not need to reschedule, I need a refund! I live in New York and am no longer coming to England at any point, so rescheduling will do me no good. I spent $112 on train tickets that will not be using because of the Corona Virus and yet Trainline is going to keep my money? This is terribly poor business on your part. Every day new cases of this virus are popping up in new countries and more states here in America. This illness is spreading like wildfire. There are currently 22 cases of Cornona virus in NY where I live. Conferences are being canceled left and right because of the Cornona Virus and TrainLine is going to take advantage of other people misfortunes by not refunding their money and profit off of a pandemic?! Seriously?! That's despicable! I am not canceling due to a flimsy, personal reason. This is a GLOBAL PANDEMIC that needs to be taken seriously. Trainline company is taking advantage of an already bad situation and making it worse. Shame on you! DO NOT BOOK WITH TRAINLINE! TAKE THE BUS INSTEAD!!!