I can't use my ticket because of coronavirus, yet they don't allow me to change the date. When I asked for a refund they ask me to go and post the tickets, even though the government asks us not to do any nonessential trips. I tried to phone them today, but they closed all phone lines for customer service. Very unprofessional.
4 years ago
Trainline has a
1.2
average rating
from
565
reviews
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