I can't use my ticket because of coronavirus, yet they don't allow me to change the date. When I applied to a refund they ask me to post the tickets back through recorded post even though the government asks us not to do non-essential trips. I tried to phone them today but they decided to stop all customer service phone options. Very unprofessional.
4 years ago
Trainline has a
1.2
average rating
from
565
reviews
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