I rarely do this, but I am honestly peeved. Bought a Klaussner "down" couch (as I was told). Got it today and only the back pillows are down, the rest is foam. Not cool. One of the legs was ill fitting and they are willing to work with me to correct the issue. Looking at the underside of the couch there is no way in heck that this is a $1500 sofa, discounted because they allegedly bought it at a show in Vegas. So tired of people telling tales and selling substandard products of any kind for an unfair price. Had I been informed that it wasn't fully down, I could have at least made a decision on my mine as to whether I was willing to purchase this item.