Don’t book with this new company Don’t book with this new company! They have robbed me of £4.5k! I had a holiday booked to travel to Jamaica on 21st August. Jamaica announced on 20th August they go onto a national lockdown for 7 days due to extortionate covid cases. Thomas cook say my family should still travel. Just be locked in your hotel! So I call for a refund like it says on their website. I can’t have a refund 😡 So they start amending my holiday to next year. They need to speak with the hotel but assure me they will call me back. Don’t worry the amendments will be made, they say! NO CALL BACK. I call the next morning to be told, sorry you’ve been classed as no shows you will lose all of your money. How are companies allowed to operate like this?!? For one why should Uk travellers be shipped on a 10hr flight to be locked in their hotel. That’s not a holiday anymore than being locked in Heathrow’s quarantine hotel. Then why did Thomas Cook not do their job properly and class us as a no show and take all of our money that we’ve saving for years?!?