I am only giving one star due to the fact that we booked a holiday through Thomas cook which as everyone knows due to prices increase cost us a lot of money. The hotel we booked looked amazing in the pictures as well as the rooms. But when we arrived there the rooms was dark and full of damp including sockets loose on the walls and dirty showers etc. We complained to the hotel and nothing was done about it. There were no Thomas cool reps at the hotel so again nothing could be done. I came back complained and provided pictures. But I was told nothing would be done about it or any refund. It was falsely advertised as a 4 star hotel I wouldn’t have classes it as 2 star. Overall disappointed specially when we waited 18 months to go on a family holiday due to pandemic etc.