OTALLY RIPPED OFF !
GOOD LUCK TRYING TO CONTACT THIS COMPANY !!
Booked a package holiday on Tuesday night and paid in full only to be told on Wednesday that the hotel wasn’t available. After hours of trying to speak to a human we were told to reselect another hotel - This was also unavailable - We checked online and they were still advertising the original hotel so when we pointed this out they said we could rebook this hotel only to be told that it was unavailable again !!
We asked to cancel and they said we can’t cancel the flights or holiday insurance !!
AS OF 6PM TONIGHT THEY ARE STILL ADVERTISING THE ORIGINAL HOTEL AND PRESUMABLY TAKING BOOKINGS THEY CANT FULFILL
1 year ago
Thomas Cook has a
1.6
average rating
from
128
reviews
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