Until u book the trip with them they are in a hurry ..keep on contacting you until u book ...Later they just forget we have to follow up our trip ..char dham yatra ..very bad experience they have outsourced to tumby helicopters ..initially bad experience of not allowing to take our laggage bags of telling total weight is more ...when we have sent our weights at booking and we follow all the aviation rules then it is their look out to make the groups of the required weight ..on top of that to get the bags by road the demand us to pay 12000 extra ..well planned idea to extract money ..no coordination between the tour manager / tumby aviation ..each time we have to enquire the timing of arrival and departure ..no information given about the delays. We keep waiting for them ..and after we contact them they tell delay in helicopter becos of weather / technical problems . Thomas cook promised breakfast lunch dinner ..2 days we didnot get lunch...