Thomas Cook Travel Agency Adopting unfair Trade Practice:- On 22/06/24 through online mode i booked Europe tour to travel from Mumbai on 1st September 2024, 15 days tour. They finalized tour amount that i have paid as and then they requested. After settling final amount. In the last week of departure stage, they behave differently and do extorsion, asking excess amount to release tour voucher, Flight Tickets & Hotel details, insurance. They totally violated all the norms, especially cheating Senior citizen who are traveling alone. They say its twin sharing accommodation hence for single they collected huge amount, and giving single room in foreign countries. Sales personal is useless he assures and other executives don't respect what was promised. Very poor response no coordination among staff, finally they give disappointing customer. I am planning to issue legal notices to retrieve my excess collected money. I want to penalize them for the mental agony they created before releasing my tour vouchers.