Avoid Thomas Cook – Misleading Advertising and Horrible Experience We booked a holiday with Thomas Cook that was advertised as “luxury,” but it was anything but! The conditions at the destination were awful. The hygiene was extremely poor, the place was infested with insects, and my legs were severely swollen from insect bites. The experience was so bad it felt like we were in a nightmare rather than on a relaxing holiday. Despite this, Thomas Cook only offered us £50 compensation, which is a complete insult given the horrible conditions we endured. Beware of what Thomas Cook advertises. What they sell as “luxury” could turn into a holiday from hell, like it did for us. I will never book with them again.