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Anonymous
We booked Bali trip with Thomas cook agent, even though I gave him list of visiting places in Bali, he confirmed all those places are covered. Once we landed in Bali we came to know none of the places were covered, the driver was not willing to cover what we requested for, ended up paying to another service to visit places which cost us a lot. The agent didn’t inform us to convert Indian Rs into Indonesian Rs in India as Bali airport do not accept Indian Rs. Two women traveling facing all these difficulties, not worth to book it through Thomas cook. We are very disappointed, never book it through this travels.
1 month ago
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Thomas Cook has a 1.6 average rating from 128 reviews

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