Only gave a 1 star since negative stars were not available, if I had also known of how dishonest this company is I would have not ordered from them as well. Placed an order for Bandido cigars supposed to be "free shipping" I was charged shipping for this order, although I tried to cancel thru PayPal. Placed 2nd order less shipping cost, when I looked on line the 2 orders of cigars I placed were on sale for less than both orders. Chatted with customer service and asked if they would issue the credit for $29.00 I would stay with both orders. Customer service declined and instead sent me UPS return labels. Items returned and received on 23 Dec. today I am told the items were received but will take some 22 days for a refund. Totally unacceptable will call the BBB and never buy nor recommend anyone to buy from them!!!