Login
Start Free Trial Are you a business?? Click Here
Lin
The "Humidor Instruction Manual" that came with my humidor states, "Follow these simple steps to insure that the analog hygrometer included with your humidor is working properly". As I did not receive a hygrometer, I called Thompson Cigar. After holding forever, I was told that the humidifier was the hygrometer. There is no digital readout to calibrate on the humidifier. I called the company again and had to hold on again forever only to be told that my order did not come with a hygrometer. I asked why it states twice in the instruction manual that it is included. I was told that I was not supposed to get a hygrometer with my order. I explained that this was false advertising and the customer representative said, "Yes, mam". He also told me to purchase a hygrometer myself. I'm disappointed and questioning myself if I should return the whole thing. Poor me.
3 years ago
Read Thompson Cigar Reviews
Thompson Cigar has a 1.3 average rating from 284 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial