I’ve had the worst online shopping experience with Thompson Cigars! I called four separate times trying get an update on my order. They finally shipped the order out nine days after it placed. However they were to ship it overnight and did not do so. Plus, I was told they would include a lighter and cigar cutter but when I called again I was told they don’t provide those free of charge regardless of the inconvenience they’ve caused the customer. I would never place another order with Thompson cigar company. They don’t care about the customer or the inconveniences they’ve caused.