Got signed up to their Total Values Plus service (scam) In May 2018. I did not ask for it. Nor did I receive anything. I did not know it until January 2019. My wife usually pays the bills. As luck would have it. One recent statement I checked. They missed billing that month. Then double billed the next month. CC statement did not say Thompson Cigar, but TotalValueP . It was a different 800 number. I notified my CC company. Filed a complaint, and canceled my card. By the way. I never leave a CC number on file. This card was only for online purchases. I had not any problems with this card since 1997. Thank You Thompson Cigar Company scammers !