This is a comment on my present order TC002141958 of partagas icon. I enjoy the cigars but this order was place on May 30th, shipping label for USPS produced on May 31st, Money taken from my PayPal account May 31st. There was NO movement on my order for 5 working days. There have been only 3 updates since my order was shipped. USPS still does not have my order. Awaiting order in Morrow, GA for 4 days. I could walk to PA in four days. Customer service in no help...Called them and all they could tell me was my shipping tracking number has not been updated after four days. Told me may take 5-10 working days for shipping. 10 working days are up and USPS still waiting on order. This is unacceptable service COVID 19 or not. Get your act together. I will be reversing my PayPal charges if not received by Monday June 15th. You need to have Customer Service open for at least part of the weekend.