Filed a complaint with the Better Business Bureau against Thompson Cigar and through this found out that Thompson Cigar and Cigars International are the same business. Buyer Beware. The last order of mine from Thomson Cigar arrived incomplete and customer service non responsive to my communications about the incident until I stopped payment on my card. It was after that when I received several emails from Thomson Cigar Customer Service personnel Edison and Cecilia requesting me to lift the hold on payment and then they would send me a replacement shipment. The payment hold was lifted over a month ago, but at the time of this review Thompson Cigar has not shipped the replacement and Customer Service once again non responsive. This non responsive Customer Service includes Edison and Cecilia who previously assured me that a replacement would be shipped upon lifting the payment hold. Again, buyer beware.