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Sarah
The experience we had with thrillophilia was horrible. We were expecting to get a package that would allow us to see all the monuments conveniently but instead, a lot of the monuments were closed in Delhi as well as Jaipur. These closures were not communicated to us at all even during the time of our trip. We had to find out ourselves and communicate the closures to THEM. We also had a poor driver with attitude. He did not provide us any information or help when questions were asked, brushed off some of our requests when we asked him to take us places and the communication between the driver and thrillophillia was horrendous. Also what kind of driver drops his passengers off in the MIDDLE OF THE ROAD in peak traffic and tells them to go book a rickshaw to get to our destination? Apparently ours…Basically, we were the ones actually making the packages work by scheduling ola rides, and finding out from the locals what monuments are worth visiting this time. The itinerary provided was useless and we were not compensated at all for the monuments that were closed. The biggest issue we had were with hotel bookings.  We attempt to check in our hotel at Jaipur after a long drive just to find out the booking did not exist. Not only that, it turns out that the hotel rooms that we communicated we wanted before the trip happened was not even booked even though we PAID thrillophilla for it. It was only after intense phone calls with the agents that were were able to find a place to stay. This happened to us again on our last stop in Udaipur even though we told the agents to check up on our booking BEFOREHAND so we would not run into this again. The agents do not follow up with the hotels about your requests and you end up with a basic room that you overpaid for. Its only after literally talking to the agents for a good hour and a half do you get somewhere. Overall, horrible and stressful experience with Thrillophilla. They do not know how to provide a package, they gave us a horrible driver that was very hard to work with and their communication was poor with us AND the driver. Basically, don’t book any packages with Thrillophillia. These packages that they sell aren’t even packages. You would expect to be taken to places without effort, based on the itinerary and the driver provided but this is not the case, you do everything yourself. You might as well save yourself time, money and sanity by making your own “package”. Would not recommend at all ESPECIALLY for non locals.
6 months ago
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thrillophilia.com has a 4.5 average rating from 1,072 reviews

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