It was the best journey of my life. Everything well organized and settled. Starting from the day of booking. I met Mr. Arjun Prajapati, he helped me a lot in booking my trip and assuring the booking was safe. He was quite calm and patient while answering my lot of questions I asked. He made me connect with another Thrillophilia support team member, Ms. Kumkum Bhagwani who further looked for my rest partial payments. She was helpful and had sufficient knowledge to clear all my small doubts I had before packing for my trip and get ready for it. The best thing is that you can clear all your doubts before payment and before the trek very casually without being so formal and introvert. The payment method for the trip was done smoothly. Ms. Kumkum instructed very clearly how to pay for each links and the response I got was quick. There was a transparency between me and both of the support team members (Ms. Kumkum and Mr. Arjun Prajapati). It was my first trip so I was nervous to book and pay online, but the these support members gained my trust and allowed me to believe in the process that was never a regret for sure. We had a Delhi to Delhi trip so the booking for buses from Delhi to Manali and back was done from the team side itself and the was so convenient and comfortable . Ms. Kumkum did not end her job there after wishing a happy journey, in-fact she was in tough while the whole trip asking about the bus boarding and asking about reaching the destination safely or not. We reached Manali and the instructor gave some advices to follow during the trek. Then we headed up towards the rental room where we equipped some needed accessories. We had a time for snacks and then we headed towards the trek with two amazing trek leaders, Mr. Surya and Mr. Viru. They were really good at their work and built a good bond with us just like a friend came for trekking with us. They motivated us to climb and push ourselves further and reach the Summit. The camp Hygiene was perfect and the food was hot served. Things we received in the camps from the trekkers: 1.Clean private camps 2. Hot water/ honey water/ Luke warm water (to keep ourself warm and good) 3. Bread, Jam, peanut butter, milk, sandwiches, hot tea etc for breakfast 4. Biryani, Aloo puri, masala rice etc for lunch (packed in tiffin box) 5. Maggie, tea, Luke warm water etc for snacks at the camp 6. Roti (India Bread), Sabji (vegies), Rice, Dal, Soup for dinner 7. Medications required were carried by them 8. A Table and foldable chairs for dinning with a amazing view of mountains 9. Private lavatory tents distanced from the resting tents. It was all worth every penny we paid. We enjoyed a lot. The regular tea and hot water was served in the chilling winds and it was so satisfying to get a cup of Maggie with a fantastic mountain view. We were instructed a amount to be taken if you want the helper to carry our bags. Even if you hand the bags in the middle of the trek the amount will be same. The guide trekkers were kind enough to hold our bags at times we were in difficulty for some distance even without charging for it. Later the trek ended well with a lot of memories and we reached back Manali. Ms. Kumkum was waiting for us to get network and called us as soon as we were in the range asking if the trip went well and how was the experience and did we face any difficulty and also she told to inform her when ever you reach Delhi and home safely. We liked the support she gave throughout the journey and that's what makes us choose Thrillophilia again for a thought of trip in our minds. Once again, wonderful team from Thrillophilia and good supportive members like Ms. Kumkum Bhagwani and Mr. Arjun Prajapati and good trek leaders like Mr. Surya and Mr. Viru who makes the trip smooth and amazing. The trek through Thrillophilia is Highly recommended and I surely wish to travel anywhere with the team. Thank you.