Bad experience with Thrillophila. For the amount I paid, I expected better service. the sales rep had no knowledge about the places we planned to visit. They only had boiler plate instructions common across any travel I guess. Especially our experience on the most important part of the trip: the house boat was worse. We booked a premium package houseboat for an overnight stay. The houseboat was infested with cockroaches and red ants! The people on the boat were not even proactive in clearing up the ants even though we said we had 5 year old kids with us. The travel agent from Thrillophilia nor the boat guys informed us that there was a morning boat ride as well! until our driver pointed it out. By then it was too late as we were checking out!. We were supposed to get snacks in the evening but was provided none! We clearly informed that we are 8 people on the trip and we were given only 4 towels. Upon a lot of request we got 1 extra!!! There was refrigerator in each of the rooms and was not working. What was supposed to be a highlight of the trip was a disaster. Due to traffic and way-off estimate of the travel tiem from Trivandrum to Allepey we ended up only having a 1 hour boat ride instead of 4 hours. That means the houseboat guys saved 3 hours of fuel on us and we still got the above worse treatment! I am looking for Thrillophilia to refund our houseboat expenses because of the kind of experience we had!