You will be in trap if you book through THRILLOPHILIA, unrealistic expectations from them. My name is Vimal Trivedi, Retired Professor and the purpose of writing the review is to share my worst experience of recently Europe tour started on 15th July 2024 which I booked through THRILLOPHILIA travel agency. Please don't book with Thrillophilia, they are just a booking agent and don't even answer to your queries. People are highly unproffessional. If you call them, they don't pick up and drop you a message like 'I am in meeting, call you later' and then silent. no call from them. I happened to go through their description of the tour and I am quite impressed with the unique service they are providing exclusive to the customer of THRILLOPHILIA. Before payments to grab business sales team given in writing false promises like Masala tea, cake at black forest, Third layer of Eiffel Tower (Europe tour buy tickets for second layer), four star hotels (during tour change the hotel far from city) quality of food etc; but realized that you have false promises on the first day till end. Actually they mentioned exclusive services for customer of THRILLOPHILIA but misguiding Information provided to us because the tour was operationalised by Global family in Europe, and they denied on first day what promises given by THRILLOPHILIA for us. Even on 15th July I have to reach Paris but no information about tour manager till 14th July morning from Mr Rishabh Jain +91 92570 46557) from THRILLOPHILIA, unprofessional aporoch. Second point which is more serious and that is even my tour is over on 27th July (almost fifteen days)still I am not gettings invoice/ receipt of my payment with breakup of GST and TCS. Yesterday on August 9th I received answer from Mr Rahul (+91 92570 24479) that "Sir first of all providing the invoice is not a cup of tea it takes time with finance." it's a joke. How can I claimed refund of TCS without proof of payment. After payment they neglected me vary badly. I speak many times and wrote but no reply from them. I would not recommend Thrillophilia because it is an unreliable and untrustworthy operation. Spent little more money and go with Thomas Cook or Tripoly because they are not only book your travel plan but operational level they are with you. I mean guide, tour manager etc exclusive from Thomas cook or Tripoly. First and last experience with THRILLOPHILIA. Vimal Trivedi 9173712391