Review of Thrillophilia's Kuari Pass Trek: A Nightmare Experience (They Disabled My Review Links!)
If you’re planning to book a trek with Thrillophilia, think again. My Kuari Pass trek with them was a disaster, and to make things worse, they disabled my review links on my Thrillophilia profile after logging in—clearly, they don't want genuine feedback to surface. Here’s why you should avoid them:
Pushy Sales, Zero Support After Payment:
Their sales team floods your WhatsApp with messages, pressuring you to make the payment the same day. But after the payment is done, they stop responding to your queries entirely.
Outsourced Treks at Higher Prices:
Thrillophilia is not even the actual trek operator. They handed over our trek to a local company, Parvat Exploration, and charged ₹2,000 more than what others paid for direct bookings with the same company. Despite paying extra, there were no special arrangements or added value for booking through Thrillophilia.
False Promises About Accommodation:
I was promised a single room, but we were crammed into dormitories in freezing December, with no hot water for drinking or bathing.
Substandard Food Arrangements:
The food provided was so limited that we had to buy our meals from outside. To add insult to injury, my water bottle was stolen from their kitchen, where they asked us to keep it for refilling.
Arrogant and Unresponsive Ground Operators:
The ground operators Thrillophilia works with are rude, dismissive, and couldn’t care less about resolving any of your issues during the trek.
Nonexistent Customer Support:
Thrillophilia’s customer care promises a response within an hour, but they don’t even bother answering calls.
Dangerously Understaffed Groups:
There were only two trek leaders for a group of 60–65 people. They didn’t monitor the group’s safety and simply walked ahead, leaving us to manage on our own.
Unprofessional Trek Leaders:
The trek leaders were shockingly unprofessional, smoking throughout the trek and drinking alcohol at campsites. Worse, no trek leader was assigned for the descent, leaving us unguided.
No Safety Gear Provided:
Despite slippery snow, we weren’t provided with crampons, even though other trekking groups had them. This put everyone’s safety at serious risk.
Final Warning:
Thrillophilia charges a premium for a subpar, outsourced service and disables reviews to hide negative feedback. They overpromise, underdeliver, and compromise on safety. For more details, check out my YouTube videos documenting this terrible experience.
Avoid Thrillophilia at all costs! Book directly with reliable local operators instead. Don't waste your money or risk your safety on this scammy platform.