Prior to the tour of St Mark’s Basilica in Venice, it wasn’t specified that we needed to pick up physical tickets, and that the digital tickets they sent us wouldn’t be accommodated. Of course, the person who informed us of this didn’t know where to get the tickets printed, causing a delay. The tour itself was interesting. The tour guide, whose name I never caught (male with a short pony tail), seemed knowledgeable. Unfortunately, at one point in the tour, he turned to me and started berating me, raising his voice a bit and saying something about time and how “this is meant to be fun.” The only reason that I could ever figure for his behavior was that I had to wait for a moment while my young child tied her shoes. At this point, of course, the interest in the tour and the aforementioned ‘fun’ was over. If you choose to take the tour, you definitely shouldn’t take your children as this guide has no patience for them and, even though I nodded appreciatively throughout the tour, be sure to smile a lot because he had an apparent constant need for validation, an insecurity a person who conducts tours probably shouldn’t have. Incidentally, he must have rushed as the entire group stood around about ten minutes at the end for the next group to collect our headsets. If you choose to take the tour, hopefully you get someone behaviorally sound, less resentful, and with better time management. You would be much better off reading up on the history of the church and going through on your own, or, at the very least, going with a different tour company, as the volatility of at least one of Tiqets’ tour guides was not worth the information from the tour. At least the party I was with had a good laugh at the idiocy of our tour guide when it was over, so that was a plus.