Haven't hauled the bike yet, but the assembly process was okay. Not real clear on exactly how to assemble, but can be figured out easily enough. Instructions are not clear on which side of the carrier the ramp should be stored, so I just picked the inside towards the vehicle. Instructions say to leave bolts loose for assembly, but never says to go back and tighten them. Also, there was a bolt assembly that was listed in the parts list, but never called out in the assembly process. I emailed the company, got some mumbo jumbo answer that if it wasn't in the parts list it wasn't needed. It was called out in parts list, just never shown where to use it.