WORST COMPANY EVER, Total and utter scammers, in my case they listed items on the auction site which they will not honor and say it is out of stock i believe only if the price is lower than they expected, i won various items over the last couple of months and when the winning price is to low they will take your money but still cancel your order, for example i won an air fryer at half the normal price but they cancelled my order only after marking it as dispatched and taking my money , the next day despite them informing me it was cancelled it was back listed on the websites auction site. totally breaching uk law and clearly ripping me off. i must be a victim of fraud because they cancelled my order and after nearly 4 weeks they still have not refunded a single penny yet. as i say what has made this worse for them is they have still not refunded me after nearly 4 weeks, i reported this a couple of days ago to trading standards who have had me make multiple requests for a refund to see if they comply with uk trading laws as they are investigating TJC because of other refund issues with many other customers, i have made a point of emailing tjc demanding my money back almost every day while they dig themselves a deeper hole with lies after lies and them fobbing me off, i have emails so they can not even deny my refund issues and cancelled order, all of which is going to go to hopefully fine them very heavily, i have agreed to provide trading standards with a formal legal statement and formal complaints so the can prosecute them. Hopefully they are going to foolishly regret not refunding me a mere 50 odd quid as both trading standards and now visa are investigating them, they lied to visa saying they were not able to refund a visa payment for my item which was a lie and fraud, Then tjc lied about processing manual refunds via bank to bank transfers when a bank to bank transfer takes on average 15 minutes but in some cases upto 24 hours however TJC have tried to tell me a bank to bank transfer takes at least 10 working days which is a lie my bank told me that a bank to bank transfer would be almost instant for a payment of under £60. tjc are liars and cheats when they claim it will take at least 10 working days. Thankfully now with the support of trading standards working with VISA they are investigating my case as a fraud case with TJC lying about refunds which they never process, IF YOU HAVE A CANCELLED TJC ORDER PLEASE PLEASE CHECK TO MAKE SURE YOU GET YOUR REFUND INSIDE 3-5 DAYS IF YOU DONT YOU COULD WELL BE A POSSIBLE VICTIM OF TJC FRAUDULENT REFUND SCAM (YOU WILL NEED TO CHECK AND CONTACT TJC FIRST AND HAVE THEM LIE ABOUT REFUNDING YOU FIRST) AND IF THEY DO LIE OR FOBB YOU OFF YOU SHOULD CONTACT UK TRADING STANDARDS TO REPORT THEM AND ALSO REPORT THE MATTER TO YOUR CREDIT CARD OR DEBIT CARD PROVIDER, I KNOW VISA DEBIT AND BARCLAYS ARE INVESTIGATING REFUND FRAUD DUE TO MY REPORTS TO TRADING STANDARDS AND MY OPEN CLAIM FOR A PAYMENT ISSUE . MAKE SURE YOU REPORT ANY ISSUE TO YOUR BANK AND TRADING STANDARDS AND VISA IF YOUR REFUND IS NOT PAID TO YOU IN FAIR TIME AS THEY ARE INVESTIGATING TJC RIGHT NOW FOR POSSIBLE ALLEGED REFUND FRAUD. RIGHT NOW AFTER THE LIES AND THE HASSLE TJC HAVE PUT ME THROUGH I ACTUALLY NOW HOPE THEY DONT REFUND ME AND THEY GET HEAVILY FINED I WILL GET MY VISA PAYMENT BACK EITHER WAY VIA A VISA CLAIM FOR A REVERSAL, THEY HAVE NO LEG TO STAND ON AS THEY FOOLISHLY PROVIDED EMAILS LIKE FOOLS CONFIRMING THEY WERE BASICALLY SCAMMING ME AND OBTAINING MY BANKING DETAILS BY DECEPTION AS VISA CONFIRMED A REFUND IS PRETTY MUCH A 1 CLICK OPTION TO MAKE A REPAYMENT AND OBTAINING MY DETAILS WAS NOT EVEN NEEDED FOR A BANK REPAYMENT. DISGUSTING COMPANY PLEASE AVOID