Most of my email communication was done on Australia Day and almost fell off my chair when I got a reply from a web site enquiry almost straight away. Great to deal with and felt like I was in store while asking questions about the “fjallraven Barents pro trousers” and what arrived was a perfect fit and of fantastic quality. I placed the order next working day and had the delivery next morning in Sydney. Prices are very competitive and if the in store experience is half as good as it was online you’d be hard pressed to find to better place to shop. 11 Thumbs up!! Thanks Chris..