Online shoppers beware! I've purchased my good back in Nov 19 and as in today, I'm still wondering if it's got lost in its way.
Tomptop's been from day one unprofessional,
deceitful and they still don't know about what happened to my purchase. First of all it took at least 4 days for the payment to be processed...then 2 weeks for the product to be allegedly shipped..with a tracking link which never worked. I complained so many times that I lost count. The two last contact with them was:
1) "We don't know where's your parcel, check if it's not at your local post office..."
2) An updated tracking link with the parcel delivery date in my country occurring before it'd left China!?
PLEASE don't trust them and buy somewhere else, you'll save time and money
To finish this review, I'm sharing with everyone the tracking info where we clearly see the illogical chronological order (arriving at destination country THEN being at the airport in Hong Kong...)
2019-12-09 23:10
HONG KONG, Departed HONG KONG Airport
2019-12-09 00:00
SPAIN, Arrived at destination country
2019-12-07 22:17
CHINA, SHENZHEN, Acceptance, Sent to SPAIN
2019-12-05 13:19
Pre Alert to SPAIN
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.