Login
Start Free Trial Are you a business?? Click Here
Judith Robinson
Online shoppers beware! I've purchased my good back in Nov 19 and as in today, I'm still wondering if it's got lost in its way. Tomptop's been from day one unprofessional, deceitful and they still don't know about what happened to my purchase. First of all it took at least 4 days for the payment to be processed...then 2 weeks for the product to be allegedly shipped..with a tracking link which never worked. I complained so many times that I lost count. The two last contact with them was: 1) "We don't know where's your parcel, check if it's not at your local post office..." 2) An updated tracking link with the parcel delivery date in my country occurring before it'd left China!? PLEASE don't trust them and buy somewhere else, you'll save time and money To finish this review, I'm sharing with everyone the tracking info where we clearly see the illogical chronological order (arriving at destination country THEN being at the airport in Hong Kong...) 2019-12-09 23:10 HONG KONG, Departed HONG KONG Airport 2019-12-09 00:00 SPAIN, Arrived at destination country 2019-12-07 22:17 CHINA, SHENZHEN, Acceptance, Sent to SPAIN 2019-12-05 13:19 Pre Alert to SPAIN
4 years ago
Read TOMTOP Reviews
TOMTOP has a 1.0 average rating from 468 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial