My order has not arrived yet after passing more than one month, while they had mentioned in their website that it will be shipped within 5 to 8 days. When I told them, they told me I'll have to wait and there is no other option! really awful experience! Unfortunately, in TomTop's website's case, it is not a rare case to receive the order with a huge delay, as my friend also has not received her item yet from TomTop after a month! Moreover, exceptional circumstances should affect the shipping time only by a few days, not by more than 20 days! The following is the tracking information that I see (not that I ordered on March 13th and today is April 18th!): Origin - Tracking consuming: 1179 ms 2020-04-07 08:27 The consignment has arrived in the country of destination 2020-04-07 08:27 The item is expected to be delivered shortly, please contact your local postal operator for more information 2020-04-07 08:27 The item has arrived in the country of destination 2020-04-04 00:12 The item is on transport to the country of destination 2020-04-02 15:36 The item is processed at the PostNL sorting center 2020-04-02 15:36 The item is at the PostNL sorting center 2020-04-02 07:23 Consignment received at the PostNL Acceptance Centre 2020-04-02 05:53 The shipment is handed over to PostNL 2020-03-25 07:15 The item is ready for shipment 2020-03-23 07:40 The item is pre-advised I have already told TomTop about this several times in the email, and your response was that I would have to wait! DO NOT ORDER from this website and save time and money!