Toronto Blooms is a scam. Don’t trust what they say in their “Customer Speak”! That is a lie. If you want to order something and receive a completely different gift, work with this company! On Sep.20 I ordered a gift for my sister in Germany including some flowers, a card, a bottle of champagne, and a teddy bear. My sister received a gift box the Next Day of my request date including a bottle of champagne, a card and a bunch of chocolates and cookies!!!!! No Flowers, No Teddy bear! This company changed my order totally without any notification. No emails! Nothing! I called the customer service a few times, No RESPONSE!!!!!!!! Always they say: We are busy and leave a message! Never replies! Also, they charge you for delivery quite bit! First, they charged me $50 then they say you might be charged more. I received another $23 charge for the same delivery. (TTL $73) I don’t recommend Toronto Blooms at all. Don’t trust what they say as “Customer Speak”! I sent my comments to them, and of course they didn’t publish it!