I placed an order for same day delivery. They accepted the order and provided me with tracking of the order. 6.5hrs later I find out they can't do it. It's been pushed to next day delivery. When I try to find out why, emails come back it's past 11am est time so it's next day. I asked why didn't their system say so or give me options to change the order. I asked for money back amd they wouldn't give it to me. I had to get my bank involved because the indiffby Valerie the Manager on the emails is not acceptable. Not once did they try to pick up the phone and speak to me or try to work things out. Not once was there any customer service used. I was blamed for placing the order. Horrible customer service