I booked and paid for a tour and was told that the cruise part was canceled. Well that was not the tour I booked and I would not have booked it and paid for it. Then they tried to get me a tour that that was more expensive and I would have to book multiple boat trips. Of course I said no and asked for my money back and my credits I had built up. I got my momey back but was told I would not get my 400 dollar credits back. Why am I being penalized for something out of my control. I need to get my credits back. Very poor service.
3 years ago
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